What We Collect and Why We Use It
When you register and use your account on 21 Vip Taka, we collect the information you provide directly — your name, email address, date of birth, and contact details. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference
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and wallet identifier to process your payment and verify your account. We do not store your full mobile banking PIN or password. We also collect device and session data automatically — your IP address, browser type, and pages visited — to keep your account secure and
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to detect unusual activity. This data is used solely to operate your account, process payments, and meet our obligations under applicable law. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept for as long as
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required by applicable financial regulations, while session logs are held for a shorter period. Your use of this platform is subject to local law and eligible regions, and data handling may be adjusted accordingly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.